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Support hours and response targets have not been published.
Guides
Create an SSH key
Generate a key on your own device. Supply only the public key when configuring Linux. Never share the private key.
ssh-keygen -t ed25519Allow your IP address
Enter one to sixteen IPv4 addresses or CIDR ranges, separated by commas. A single address, such as 203.0.113.10, allows just that address.
Connect to Windows
Open a Remote Desktop client and use your server address. Connection details depend on activation; the demo has no running server.
Service status
The public service-status page is not available yet.
Questions
What comes with a server?
Each size lists its vCPU, memory and SSD OS disk, with one static public IPv4. Extra storage and daily backup choices are available during configuration.
How does billing work?
The price preview uses monthly USD amounts. The portal shows your selected options and any applicable taxes before you continue.
How do I connect?
Linux uses SSH with your public key. Windows uses Remote Desktop. You choose allowed IPv4 addresses or ranges during configuration.
Should I choose Linux or Windows?
Choose Linux for a command-line environment and your preferred Linux software. Choose Windows for software that needs Windows Server and a graphical desktop.
How do cancellation and refunds work?
Request cancellation through your account or support. Cancellation and refunds are separate: the policy drafts explain billing corrections, undelivered orders and review of refund requests. Final terms must be confirmed before a live order.
When is support available?
Support hours and response targets have not been published. Existing account holders can open a support ticket.